Warranty terms and conditions for Qcells products
Qcells offers one of the best warranties for solar panels
A 25 years limited linear performance warranty and an extended 12 years limited product warranty1. We guarantee that the performance of a new Qcells solar panel:
- equals a minimal nominal rated power of at least 97 % during the first year of its nominal operation
- deviates by 0,6 % per year
- still equals 92 % of its nominal rated power after 10 years
- and still equals a minimal nominal rated power of at least 83 % after 25 years.
Our product warranty covers our Qcells technologies Hot-Spot Protect2 and Anti PID Technology3. Qcells offers very high guarantee for your investment.
1In accordance with the warranty terms of the Qcells sales organisation of your respective country.
2Hot-Spot Protect: The modules are safe against backside destruction caused by Hot-Spot effects due to partial shading of modules.
3Anti PID Technology: The modules are safe against potential-induced degradation in accordance to the test criteria: cells at -1500 V against grounded, with conductive metal foil covered module surface, 25 °C, 168 h
The customer service supports in case of technical questions and warranty claims. Therefore you can use the customer claim portal.